It starts at home while you are dressing to attend the event.  While getting ready say to yourself “I am the best product out there.”

People make a First Impression of you in the first 5 seconds!

55% is from the way you look

38% is from the way you speak (including body language)

7% is from the actual words you speak.

Name Badges

Wear name badges high on your RIGHT side so that you can glance at the names as you shake hands.

Print your FIRST and LAST NAME and your organization affiliation when offered. 

Don’t wear a name badge with your name misspelled or an incorrect organization.  A handwritten badge with the correct information is more effective.

You in the Marketplace

.

-Try not only to be on time always, but also  give yourself extra time to arrive to an event. 

-When you make an entrance to an event always give yourself some extra time to do so. 40% of all adults have social anxiety, and 75% of all adults experience anxiety at an event with strangers.

-Make new connec-tions.

-Do not offer your card too early in the conversation and only present spotless cards.

-When handed a business card, read it and always thank them for giving you their card.

Introductions and the Art of Conversation

In business situations always stand for introductions regardless of gender.

Say the person’s name when you’re introduced, then say it several more times during the conversation so you can memorize the name. 

           Etiquette Tips to assist you

Win the Sales Battle

By: Belinda M. Cermola

Etiquette is truly about how you make others feel. It is a way of being with others that provides a sense of ease. Our goal is to create a connection with people and build rapport.

Etiquette can be your ally in developing your sales structure and strategy, and develop the ability to engage others in a way that grabs their interest so you don’t have to worry about a system.   All of this is driven by your individual beliefs, which will in-turn set the stage for your success.

The Importance of Handshakes

Do handshakes matter? YES.  It’s the number one form of connecting with others, especially in the business world. 

Always smile, maintain good posture, give a firm handshake, be a good listener, and when saying hello, do it in a pleasant tone of voice.

• In our business world, same rules apply to men and women. Women can initiate a handshake if the male counterpart hesitates.
• Always remove your gloves before shaking hands.
• Try to hold your briefcase or glass with your left hand so you can shake hands with your right hand.
• Never wipe your hands on your suit or skirt before or after shaking a hand with anyone. 
• Do not shake hands across from the table or desk.  Stand up and move to the side or the front.
• If your hands tend to get clammy, try spraying them with antiperspirant with high aluminum chloride concentrate up to 24-hours before your meeting.